A few things you might be wondering...

We generally work with WordPress, but are happy to work with Squarespace as well if that’s your preferred platform!

Discovery: Once your project deposit and contract have both been taken care of, we’ll send over a design questionnaire that will help you gather your ideas as well as provide us with the information we need to move forward with your project.

Design: We take the information you’ve given us and get to work designing! For branding projects, we’ll work together on finalizing the brand board and logo before moving onto the website.

Revise: You get to view the mock-up site and have a chance to request revisions so that we can tweak everything to perfection before your site goes live.

Launch: Once we’ve completed the revisions, finalized everything and you’re totally happy with your new design… it’s launch time! We’ll set up the new design on your site (and make sure your domain is properly configured, if your site is brand new) and you’ll be good to go.

The branding package takes 2-3 weeks from the scheduled start date and the website package takes 2-4 weeks from the scheduled start date. Rush jobs are available at an additional cost- just let us know if your project is urgent!

50% of the project cost is required to secure your start date and the remaining 50% is due upon finalization and approval of the test site. If you need this broken up into smaller payments, let us know and we can work something out! Payments are processed via PayPal in USD and all Canadian customers will be charged 5% GST.

All website copy (any text you want on your site) and photos must be provided before the start date to ensure a smooth design process. If you would like help curating stock photos to use for your project, we can do so at an additional fee- just let us know!

That’s okay! If you’re starting from scratch, we can help get you set up with a domain, hosting (if required), and WordPress (or Squarespace). We’ll also let you know what we need from you to get the ball rolling on your project.

Yes! We offer support (this does not include additional revisions) for up to a week after your site launch. Beyond this timeline, we will always do our best to answer any questions you may have and accommodate any additions or changes you may need made to your site in future.

Absolutely! Send us a message and we can discuss your needs.

Still have questions or just want to chat? Send us a message!

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